4 Services You Need to Improve Property Management

Katie Gorden
3 min readDec 8, 2020

My Image Source: Envato

The property management business is filled with numerous challenges. If you don’t have the right strategies, it might leave you frustrated. You will make excuses for your loss and direct lots of blame to people, your realtor, and your market after realizing things are going bad.

However, you’re alone; every week, other real estate investors are closing business deals. Your business success will depend on the little things you do. The market is full of opportunities, and therefore, you need to have the correct attitude and willingness to succeed.

Fortunately, there are essential services that you may utilize to improve your property management investment. These services will bring your property management business on track.

Let’s get started:

1. Adopt Technology in Your Business

Keep your property management businesses running efficiently by providing employees with the tools they need. The essential tools for your businesses include texting for property management and up-to-date equipment to make tasks easier. You will need to invest also in advanced technology like payment automation and AP.

If your business still receives paying bills or paper invoices, it means you’re not capitalizing the best practices. There are unlimited things your business will miss to save after you relieve your AP team from time-consuming tasks — like data entry, filing mountains of papers, and opening the mail.

AP automation is essential and will add value to accounts payable. Some of the benefits include better compliance with taxes, increased accuracy, real-time visibility into financial status and performance, among others.

Additionally, investing in technology helps your company reduce processing costs and eliminate manual tasks on paper invoices and checks. Therefore, automating your property management accounts payable process will be beneficial. You can easily track your business invoices online, have a repository for invoice data that you access easily, and experience streamline workflows.

2. Make Necessary Appearance Changes

If you have an outdated appearance, it will turn your potential tenants off. Also, new clients will be forced to look for better places. The critical area to improve is the property’s entrance; it will be the first place a prospect will see.

Unkempt landscaping, broken lights, or stained sliding are some of the things that will chase prospects — they won’t tour to see the leasing office or property itself. Ensure such areas remain pristine all the time.

It might be a hassle to update the grounds completely. However, you can take a step to trim the lawn, trim the branches, and remove dead trees. If it is a place with high traffic, ensure no liters, and keep the place clean.

3. Keep the Clients Engaged

One outstanding way to improve property management is to keep customers happy and informed. For example, healthcare companies rely on multi-channel notifications, phone calls, texts, and emails. These are essential ways to remind their patients about upcoming prescription refills and appointments.

It’s time to use similar tools to communicate with tenants. You can send maintenance and rent reminders, confirm outages or other interruptions, and deliver surveys on time without inconveniences.

Making such simple engagement improvements in your processes will effectively help you achieve your campaign goals.

4. Be Consistent

If you find your property management slipped, the reason might be you stopped being consistent. In other words, you stopped doing things that made you successful. If you are running a marketing campaign, it takes at least four attempts before you see results.

When you give up before you see the results, your business will not achieve success. It is also the same with networking. For example, attending one networking meeting and make a declaration on results will not make sense. It would be best if you were committed to everything you do until you can see results. And after you achieve the desired results, don’t stop, be consistent.

If you tried something, but it didn’t work, you don’t have to stop because success requires consistency and putting more effort into your work.

The Bottom Line

Developing a successful property management business requires effort, strategies, and time. If your business is not performing well, the strategies above will improve your property management business. However, these services should be followed carefully and diligently.

Regardless of the challenges, applying these services will compel your business forward.

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Katie Gorden

Katie earned a BA in English from WWU and loves to write. She also adores hiking in redwood forests, photography, and campfires.